XML Content Strategy

GlobalLink CCMS consultants will guide you through defining the business goals, stakeholders, and governance for the move to structured content management with XML

Information Modeling

GlobalLink CCMS consultants will guide you through the creation of design patterns and markup models for various content types used in the business. This ensures consistency, serves as a guide for authors, and documents the configuration and usage of critical pieces such as the publishing transforms, metadata, and reuse strategy.

Process Refinement

The GlobalLink CCMS consultants will review your content lifecycle practices to identify areas where process can be improved to achieve business goals, or where inefficiencies exist that can be eliminated through the use of the CCMS and XML solution.

Taxonomy

A taxonomy is a hierarchy of concepts, from broad to narrow, and serves to organize content. This can be used for faceted navigation, searching for content related to an idea or component assembly (for example).

The GlobalLink CCMS consultants will guide you through analyzing and defining the taxonomy that will work for your strategy.

Metadata Strategy and Implementation

Metadata is data about data. In practical terms, there are several types:

• Status / work flow state tracking
• Classification (e.g. security level)
• Formatting (e.g., style overrides)
• Filtering, for conditional content
• Compliance (e.g., regulatory mandates)
• Dublin Core (publication info such as author, media type, organization, ownership rights, etc.)
• Integration (keys for passing data between systems, such as tracking courses and student status in an LMS)
• Applicability (such as customer or product type, product variant, etc.)

The GlobalLink CCMS consultants will help you define your metadata strategy and implementation.

Coaching and Mentoring

The GlobalLink CCMS consultants will provide coaching and mentoring to ensure that your writers can work through their use cases.